Support Services for Victims of Crime

If you have been the victim of a crime, there are a range of services available that are designed to assist and support you in your recovery. From mental health services, to information on personal security, learn more about your options.

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Mental Health Services

It is not uncommon for victims of crime to face mental health and psychological challenges following the event. If you, or someone you love, is struggling with mental health, there is help available.

Victorian Mental Health Services

Victorian Mental Health Services offer specialist mental health services for a range of illnesses and disorders, including anxiety, depression, and disorders relating to drugs and alcohol. Discover mental health practitioners and locations in your area using the comprehensive services directory.

Beyond Blue

Beyond Blue provide information and support for anxiety, depression and suicide prevention. Their anxiety and depression checklist helps victims of crime and other people experiencing mental health problems to determine the level of support they require. You can call them to speak with a mental health professional, or chat online.

Black Dog Institute

Learn more about mental health challenges and solutions. Black Dog are the only medical research institute in Australia to investigate mental health across the lifespan. Their online clinic is suitable for people suffering as a victim of crime.


Lifeline offer 24-hour crisis support and suicide prevention services for all Australians. Their phone service offers confidential one-on-one support with a trained crisis supporter, and helps people who are feeling overwhelmed and who need assistance.

Family Violence

If you have been the victim of a crime committed by a family member or an intimate partner, you may require specialised assistance. Several organisations work specifically within the complex area of domestic and family violence.

Safe Steps

This specialised response centre offers confidential crisis support to people experiencing domestic and family violence. You can call, email, or chat with them online. They also offer safety planning services to help reduce future risk.

Relationships Australia
Relationships Australia offer a range of supports, including counselling, rehabilitation programs, workplace support, and dispute resolution.

Kids Helpline

For young people aged 5 to 25, Kids Helpline offer a confidential 24/7 phone and online counselling service

Sexual Assault

If you have experienced a sexual assault or a rape, you may want to speak to a dedicated counsellor and find out more about your options and the ongoing support available to you.

Sexual Assault Crisis Line

For people who have been the victim of a sexual crime or assault, the Sexual Assault Crisis Line offers crisis counselling. They also assist with assaults from the past.


This national counselling service offer a 24-hour help line for victims of sexual assault and violence, as well as domestic and family violence.

Centres Against Sexual Assault (CASA)

CASA is the main organisation that helps manage 15 Centres Against Sexual Assault in Victoria. You can find a centre near you.

Personal Safety

Intervention Orders

In some circumstances, where the perpetrator of a crime is known to you, you can apply for an intervention order to prevent this person contacting you again. Learn more about how an intervention order can help protect you, and how to apply for one.

Emergency Support

If you are ever in need of immediate support, contact Victorian Emergency Services on 000 without delay.

Legal Support

RV Legal are the team behind Victims of Crime Compensation. With no charge to you, we assist you to access the financial assistance you are entitled to. We offer a compassionate and caring presence throughout the process, helping you to find the support you need. Contact us for further information.